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Emergency Number Systems Board Helps Honor Maryland 9-1-1 Center Employees

photo1 September 15, 2011 - DPSCS is a diverse department, with more than corrections and parole and probation in the mix. One of its smaller but still very important components is the agency known as the Emergency Number Systems Board (ENSB).


ENSB provides critical funding, training, and technology for all 24 of the Stateís primary 9-1-1 centers. Whether itís helping a county build and equip a new 9-1-1 center, establishing a call-answering protocol for operators, or making sure centers have the latest in technology, ENSB is there, in every single 9-1-1 center from Garrett County to southern Maryland, Cecil County to the lower Eastern Shore.

Every year in mid-September (the date is no longer observed on 9/11), ENSB hosts the 9-1-1 Day of Celebration. Itís a day to honor Telecommunicator of the Year winners from all 23 counties and Baltimore City.

This year, ENSB hosted the event at the Earleigh Heights Volunteer Fire Company in Anne Arundel County. Thirty men and women were honored, including operators who assisted callers during life-threatening fires and unexpected baby deliveries.

DPSCS salutes ENSB for its work in keeping all of Marylandís 9-1-1 centers top-rate.