Maryland Correctional Enterprises

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MCE wants your suggestions for the next edition of our Products and Services Catalog - click here.

Out-of-state buyers should check with their State's prison industry programs first. Please visit National Correctional Industries Association, Inc. (NCIA)

National Correctional Industries Association, Inc. (NCIA)

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PURCHASE ORDER PROCEEDURES

Purchase orders are received by the Customer Service Dept. and are date stamped.
They are reviewed for accuracy and must include the following:
1. Purchase order number and/or credit card number
2. Complete "bill to" information
3. Complete "ship to" information. Please include end users name and phone number
4. Complete item number and color selections
5. Quantity
6. Prices
7. Authorizing signature
Purchase orders are typically processed within 3 business days and a MCE CO# (customer order number) is created. Please refer to your CO # when calling Customer Service with any inquiries and/or questions.
Order Acknowledgments are verified for accuracy and typically mailed with 24 hours to the individual listed on the "ship to" address on your purchase order. This serves as your receipt that we have received your order and it is entered into our production schedule. Please review it for accuracy and call Customer Service with any discrepancies and/or questions.
Any incomplete purchase orders will be returned to the procurement agent after 3 attempts to get any missing or corrected information and/or within 3 business days if we still have not received a corrected purchase order.

Note: To help expedite the order processing and delivery time, please include the end users name and phone number on all purchase orders.

Maryland Correctional Enterprises is interested in your comments. Please contact our Marketing Department, or phone (410) 540-5400.
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