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Western Correctional Institution

Important Inmate Phone System Changes

As a result of a recent telephone vendor contract award, friends and family of inmates housed at all DPSCS correctional facilities should be aware of some minor disruptions in service in the coming weeks. With the introduction of this new vendor we hope to provide you improved inmate telephone services at the same, and in some cases, lower costs. This Advanced Pay brochure from the new vendor has been distributed to the inmate population and may be useful for you as well.

The actual change-over for BCCC will happen February 27, 2013. A six business day transitional period will take place February 22 through March 1, 2013, during which time inmates will only be able to make collect calls as no debit or pre-paid calls will be permitted. If no collect call account is set-up, the inmate will be unable to make calls that week. During the transitional period dates, inmates will also not be able to submit telephone vouchers.

Although the previous vendor Securus will transfer inmate balances (purchases made by inmates) during the cut-over period to the new vendor Global Tel* Link, family members will have to contact Securus directly for refunds on purchases they (family members) made from Securus in the past. If you currently have an account with Securus you may be receiving a call further explaining your options from the new vendor in the near future.

We apologize for any inconvenience this vendor transfer may cause in trying to reach a loved one at a DPSCS facility and thank you for your cooperation.

Contraband ~ Criminal Violations

Pursuant to Maryland's Criminal Law Article, Sections 9-410 and 9-412 through 9-417, it is unlawful for a person to possess, deliver, or possess with intent to deliver contraband in a place of confinement. Such items include but are not limited to telecommunication devices, contraband to effect an escape, weapons of any type, alcoholic beverages, controlled dangerous substances, and tobacco.

It is unlawful for a person to deposit or conceal a telecommunication device in or about a place of confinement with the intent that it be obtained by a person detained or confined.

Violators are subject to arrest and will be prosecuted to the fullest extent of the law. Upon conviction, violators are subject to imprisonment from periods of 3 to 10 years, fines of $1,000 to $5,000, or both.

Visiting Hours

Protective Custody
Friday through Sunday and Holidays
7:00 p.m. - 9:00 p.m. (register by 8:15 p.m.)

Restricted Visits  (Disciplinary Segregation)
Friday – Only
8:30 a.m. – 2:30 p.m. (register by 1:45 p.m.)

Restricted Visits (Administrative Segregation)
Friday and Saturday
8:30 a.m. – 2:30 p.m. (register by 1:45 p.m.)

General Population
Friday, Saturday, Sunday, and Holidays
8:30 a.m. – 2:30 p.m. (register by 1:45 p.m.)

The duration of each visit shall be one (1) hour

Administrative Segregation Inmates will be allowed visitation on Fridays and Saturdays until further notice.

There will be No Monday Visitation until further notice.

General Information:

All visitors are subject to a canine search, (if available); electronic drug detection device (if available); and/or visual mouth searches prior to being allowed to visit an inmate.  In addition, all visitors shall be fingerprinted using a single digit fingerprint scanning device (Web ID software).  If the Web ID system indicates a “hit” (which only indicates that the visitor has fingerprints on file for either criminal or non-criminal purposes), the visitor will be provided with a letter which explains that the visitor did not clear the fingerprint identification process and what is necessary to proceed. After the visitor submits the required information, the warden or designee will advise the visitor (in writing) as to whether or not their visiting privileges have been approved or disapproved. 

If visitors cannot clear the metal detector, they will be denied entry. Nothing may be brought into the institution except as authorized by the warden or designee. Any item brought into the institution in a manner other than authorized is contraband, and the person bringing the item into the institution is subject to criminal penalties. 

Inmates are only permitted one (1) visit per day; no more than five (5) visitors, including no more than three (3) children, may visit at any one time. Toddlers and children are included as visitors. Visitors under the age of 18 must be under adult supervision at all times while on State property to include parking areas. Visitors 16 and older must be on the inmate's visiting list and must present photograph identification. Children (18 years of age and younger) visiting the inmate must be immediate family to either the inmate or an accompanying visitor, who must be 18 years of age or older and on the inmate’s visiting list.

Use of restroom facilities is prohibited during visitation. If either the inmate or a visitor requires the use of the restroom, the visit will be terminated at that time. Please keep this in mind when visiting with small children.

General population, administrative segregation and protective custody inmates are allowed two (2) visits per week.  Minimum security and Honor Tier inmates are allowed three (3) visits per week.  Disciplinary segregation inmates are allowed one (1) visit per week.

WCI Information

13800 McMullen Highway, S.W.
Cumberland, Maryland 21502
Go to map

Phone: (301) 729-7000
(877) 286-3965

Fax: (301) 729-7024

Richard J. Graham, Jr.

Assistant Warden:
Denise A. Gelsinger

Chief of Security:
Bradley Butler

Security Level:

Year Opened: 1996

Visitor Dress Code

All visitors, to include children, must dress appropriately for visitation.  All clothing must cover from the neck to the kneecaps.

The following types of clothing are not allowed to be worn:

  • tube tops, tank tops, or halter tops
  • see-through clothing
  • mini-skirts, mini-dresses, shorts, skorts, or culottes (at or above the kneecap)
  • form-fitting clothes such as leotards, spandex, and leggings
  • clothes that expose a person's midriff, side, or back
  • tops or dresses that have revealing necklines and/or excessive splits
  • coats, jackets, shawls and scarves will be placed in an appropriate area.