Western Correctional Institution

Important Inmate Phone System Changes

As a result of a recent telephone vendor contract award, friends and family of inmates housed at all DPSCS correctional facilities should be aware of some minor disruptions in service in the coming weeks. With the introduction of this new vendor we hope to provide you improved inmate telephone services at the same, and in some cases, lower costs. This Advanced Pay brochure from the new vendor has been distributed to the inmate population and may be useful for you as well.

The actual change-over for WCI will happen March 7, 2013. A six business day transitional period will take place March 4 through March 11, 2013, during which time inmates will only be able to make collect calls as no debit or pre-paid calls will be permitted. If no collect call account is set-up, the inmate will be unable to make calls that week. During the transitional period dates, inmates will also not be able to submit telephone vouchers.

Although the previous vendor Securus will transfer inmate balances (purchases made by inmates) during the cut-over period to the new vendor Global Tel* Link, family members will have to contact Securus directly for refunds on purchases they (family members) made from Securus in the past. If you currently have an account with Securus you may be receiving a call further explaining your options from the new vendor in the near future.

We apologize for any inconvenience this vendor transfer may cause in trying to reach a loved one at a DPSCS facility and thank you for your cooperation.

Contraband ~ Criminal Violations

Pursuant to Maryland's Criminal Law Article, Sections 9-410 and 9-412 through 9-417, it is unlawful for a person to possess, deliver, or possess with intent to deliver contraband in a place of confinement. Such items include but are not limited to telecommunication devices, contraband to effect an escape, weapons of any type, alcoholic beverages, controlled dangerous substances, and tobacco.

It is unlawful for a person to deposit or conceal a telecommunication device in or about a place of confinement with the intent that it be obtained by a person detained or confined.

Violators are subject to arrest and will be prosecuted to the fullest extent of the law. Upon conviction, violators are subject to imprisonment from periods of 3 to 10 years, fines of $1,000 to $5,000, or both.

Protective Custody
Friday through Sunday and Holidays
7:00 p.m. - 9:00 p.m. (register by 8:15 p.m.)

Restricted Visits  (Disciplinary Segregation)
Friday – Only
8:30 a.m. – 2:30 p.m. (register by 1:45 p.m.)

Restricted Visits (Administrative Segregation)
Friday and Saturday
8:30 a.m. – 2:30 p.m. (register by 1:45 p.m.)

General Population
Friday, Saturday, Sunday, and Holidays
8:30 a.m. – 2:30 p.m. (register by 1:45 p.m.)

The duration of each visit shall be one (1) hour

Administrative Segregation Inmates will be allowed visitation on Fridays and Saturdays until further notice.

There will be No Monday Visitation until further notice.

General Information:

Use of restroom facilities is prohibited during visitation.  If either the inmate or a visitor requires the use of the restroom, the visit will be terminated at that time.  Please keep this in mind when visiting with small children.

All visitors are subject to canine (if available), electronic drug detection device (if available), and/or visual mouth searches prior to being allowed to visit an inmate. If you cannot clear the metal detector, you will be denied entry. Nothing may be brought into the institution except as authorized by the warden or designee. Any item brought into this institution in a manner other than authorized is contraband, and the person bringing the item into the institution is subject to criminal penalties.

A visitor 16 years of age and older must present photograph identification.

Children (18 years of age and younger) visiting the inmate must be immediate family to either the inmate or the visitor and must be accompanied by a person 18 years of age or older who is on the inmate's visiting list.

A maximum of five (5) visitors (including up to three (3) children under the age of 18) will be permitted to visit an inmate at one time.

General population, administrative segregation and protective custody inmates are allowed two (2) visits per week.  Minimum security and Honor Tier inmates are allowed three (3) visits per week.  Disciplinary segregation inmates are allowed one (1) visit per week.

WCI Information

13800 McMullen Highway, S.W.
Cumberland, Maryland 21502

Phone: (301) 729-7000
(877) 286-3965

Fax: (301) 729-7024

Richard J. Graham, Jr.

Assistant Warden:
Denise A. Gelsinger

Chief of Security:
Bradley Butler

Security Level:

Year Opened: 1996

Visitor Dress Code

All visitors, including children, must dress appropriately for visitation. All clothing must cover from the neck to the kneecaps. Revealing, indecent, and suggestive attire is prohibited. Cell phones are prohibited. The following is not allowed to be worn into W.C.I.:

  • Sleeveless attire – i.e. halter tops, tube tops, and sundresses
  • Underwire bras
  • Jewelry
  • Shorts, sweatpants, jogging or exercise suits
  • See-through clothing
  • Mini-skirts, mini-dresses, shorts, skirts or dresses that do not extend to the top of the knee, or that have slits that rise above the knees
  • Culottes above the calf
  • Form-fitting clothes such as leotards, spandex, leggings, or stirrup pants
  • Clothing with signs of racial or of a sexual nature
  • Gang-affiliated signs or symbols
  • Clothes that expose a person’s midriff, side, or back
  • Tops or dresses that have a V-neck, revealing necklines, or excessive slits
  • Hooded shirts or jackets
  • Outer garments: coats, jackets, sweaters, vests, shawls, or scarves
  • Outer garments will be placed in an appropriate area (lockers in reception area).
  • Clothing with holes, rips, or tears in them